Cancellation Policy

Order Cancellation

  1. Time Frame for Cancellation
    • Customers can cancel their order within [24 hours] of placing it.
  2. Cancellation Process
    • To cancel your order, please contact our customer support team at fireonlinesale@outlook.com with your order number and reason for cancellation.
  3. Refunds
    • If the order is successfully cancelled within the specified time frame, a full refund will be issued to the original payment method. Please allow [5-7] business days for the refund to process.
  4. Exceptions
    • Orders that have already been shipped cannot be cancelled. In such cases, please refer to our return policy for further instructions.
  5. Special Promotions and Discounts
    • Orders placed during special promotions or with discount codes may not be eligible for cancellation. Please check the terms of the promotion for specific details.

Contact Us

  • If you have any questions or need assistance with your cancellation, please contact us at fireonlinesale@outlook.com.
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